The customer reported via phone call that they experienced low blood glucose.Blood glucose reading was 50 mg/dl.Customer¿s other blood glucose values are 156 mg/dl and 96 mg/dl.The customer stated that there was blood at site.Customer was treated with orange juice for their low.The customer alleged that insulin pump was over delivering insulin.Customer had been using insulin pump system within 48 hours of reported low blood glucose event.Customer did not use auto mode feature at the time of incident.Customer was neither in emergency room nor admitted into hospital.The pump will not be returned for analysis.
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