Siemens could not perform a detailed technical investigation of the reported component and complaint event because the broken water hose has not been returned for investigation, a detailed root cause analysis was not possible.Within technical investigations of similar complaints, it has been found that the water hose (part number 10306180) has been designed sufficiently robust for its purpose.Nevertheless, in case a hose becomes leaky, a spare part kit is available (part number 5861757).The system has been repaired by replacement of the broken water hose.The spare part consumption of the related water hose has been checked and was found to be at a very rate.No general design issue has been identified, therefore no remedial action deemed necessary.
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