Other, other text: device evaluation: one cadd solis vip pump was returned for analysis.Visual inspection performed, and product found to be in a good condition.Event history log review was performed and found evidence of reported problem.Visual inspection, functional testing, and keypad testing were performed.Investigation unable to duplicate customer reported problem and error did not recur.Service replaced the pump keypad as a precaution and perform full pm test and functional test which passed.
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