The investigation determined that use of a battery outside of its specifications was the cause.For customer satisfaction purposes, a new tc30 cardiograph was shipped to the customer and all batteries onsite were checked for cycle count.2 additional batteries were removed for having a high cycle count; however, no issues were reported with either battery.Investigation concludes the product was used beyond it's expected useful life.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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