Model Number FS301 |
Device Problem
Insufficient Information (3190)
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Patient Problems
Bruise/Contusion (1754); Reaction (2414)
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Event Type
Injury
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Manufacturer Narrative
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Retained samples of the same lot have been inspected visually and electrically.Mechanical tests were performed on 4 retained samples.All tested samples were found to perform within limits.No faults were detected.The involved device has not been made available to us.It was stated: "no samples/photos available." despite of repeated requests from us the initial reporter was not able to supply us with more information on the patient, the patient skin, the skin preparation, the duration of wearing, the skin injury itself, if and how the skin injury had to be treated.We have requested additional information and will relay any in a follow up report.
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Event Description
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On (b)(6) 2020 we have been informed about an incident involving ecg electrodes.A monitoring procedure was performed at an unknown hospital in (b)(6) using ecg electrodes (model skintact fs301 ) and an unknown ecg machine.The initial reporter provided the following information: "patient has being presenting frequently allergic reaction causing bruises.And in a child in a respiratory stage that require mechanical ventilation and must be monitored." no information about the patient, how the skin was prepared and if and how the injury was treated have been disclosed to us despite of repeated requests.
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Event Description
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On may 20th, 2020 we have been informed about an incident involving ecg electrodes.A monitoring procedure was performed at an unknown hospital in brazil using ecg electrodes (model skintact fs301) and an unknown ecg machine.The initial reporter provided the following information: "patient has being presenting frequently allergic reaction causing bruises.And in a child in a respiratory stage that require mechanical ventilation and must be monitored." no information about the patient, how the skin was prepared and if and how the injury was treated have been disclosed to us despite of repeated requests.
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Manufacturer Narrative
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Retained samples of the same lot have been inspected visually and electrically.Mechanical tests were performed on 4 retained samples.All tested samples were found to perform within limits.No faults were detected.The involved device has not been made available to us.It was stated: "no samples/photos available." despite of repeated requests from us the initial reporter was not able to supply us with more information on the patient, the patient skin, the skin preparation, the duration of wearing, the skin injury itself, if and how the skin injury had to be treated.We have requested several times for additional information but have not received any.We have been informed that "no response has been received from complainant.Based on the amount of times we've requested a return from this hospital, we believe it is very unlikely they'll ever give us any return.That happens because in brazil hospitals' administrations must obey to legislations that obligates any potential non-conformity to be reported to distributors/ manufacturers, however, there's no law forcing complainants into collaborating with investigations." as neither any further information nor the device involved have been made available we close the investigation.No conclusion can be drawn what might have caused the customer problem.
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Search Alerts/Recalls
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