The customer reported via phone call that they had hyperglycemia and was in emergency room on (b)(6) 2020.Blood glucose level of customer was 400 mg/dl.Customer was using insulin pump to treat the hyperglycemia.Customer was experiencing nausea, abdominal pain, breathing difficulty, vomiting, severe rash, headache and sever exhaustion.Customer was not using auto mode feature at the time of reported high blood glucose.At hospital customer was treated with other hydration fluids and drip.Customer was using insulin pump system within 48 hours of reported high blood glucose.Infusion set cannula was kink.Insulin pump will not be returned for analysis.
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