A polarstem collar reamer guide (75102205), used in treatment was received for evaluation.It was reported that the device was broken.The analysis showed that the moving piece broke.The rear part is still attached to the pin, however the hook and the spring of the part are missing.A visual analysis and a device history review, which showed no deviations, were performed.Additional information was requested regarding the missing parts.No relationship between these missing pieces and any surgery was reported.The review of the complaint database showed that similar cases were reported in the past, one of which led to a corrective and preventive action.A design review was performed which demonstrated that the hook may contact the reamer if it is not fully engaged in the rasp during reaming.This is likely to lead to a fracture of the hook and the spring might become loose.It is therefore assumed that foreign material prevented the hook from fully engaging with the rasp, which led the reamer to hit and fracture the hook during reaming.A new design of the device has been released in order to prevent the reoccurrence of this issue.The root cause is attributed to a insufficient design.Further investigations have been initiated to review the performance of this device.This complaint has been reopened for reporting reasons, according to the current procedure.No additional information became available.This version of the device will be monitored for similar issues.The device will be discarded.
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