The device and packaging were received for evaluation.The returned pouch was breached due to a cut.During the investigation, 5 pouches were tested to duplicate the returned pouch's condition.The condition seen on the returned device could not be duplicated by the standard opening method.The investigation confirmed that the pouch was breached, but by the physical evaluation of the unit only, the exact moment that the breach occurred (i.E.Prior to or after opening the box) could not be determined.Inspection of the breach determined that it would have been caused by a sharp utensil rather than the normal opening method.Further analysis found the shrink lock was not attached to the coil system within the dispenser hoop.This indicates the coil/dispenser hoop was removed from the breached package, the coil was taken out of the dispenser hoop, and then the shrink lock was removed.The coil system would have then had to be reloaded back into the dispenser hoop, and then placed back into the breached pouch.The missing shrink lock condition is typically the result of the coil being prepped prior to use on a patient.The root cause could not be determined.
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