A steris service technician arrived onsite to inspect the amsco 400 sterilizer.Based on the technician's discussion with user facility personnel, the root cause of the reported event is attributed to user error.The employee should have stepped back from the sterilizer when opening the door after a cycle.The amsco 400 sterilizer operator manual states (1-2), "warning - burn hazard: steam may be released from the chamber when door is opened.Step back from the sterilizer each time the door is opened to minimize contact with steam vapor." no issue with the function or operation of the sterilizer contributed to the reported event.The sterilizer was returned to service.The technician counseled user facility personnel on the proper use and operation of the amsco 400 sterilizer, specifically stepping back from the sterilizer while opening the door after a cycle.No additional issues have been reported.
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