An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.There was no additional patient information provided by the customer.This report is being filed on an international product, list number 8d06-74 that has a similar product distributed in the us, list number 8d06-31.
|
The evaluation of the customers issue included a review of data and information provided by the customer, a search for similar complaints, ticket trending review, labeling review, device history record review and inhouse testing of retained kits with the complaint lot number as no customer returns were available for investigation.Inhouse testing determined that the specificity performance is not negatively impacted.Complaint searches determined that there is normal complaint activity for the likely cause for lot.Labeling review concludes that the issue is adequately addressed.Trending review determined no trend for this issue for the product.Device history record review did not identify any non-conformances or deviations for lot 08519be01 and customers issue.Based on all available information no product deficiency was identified.
|