RESPIRONICS CALIFORNIA, INC V60 VENTILATOR; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT,FACILITY USE
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Model Number V60 |
Device Problems
Device Difficult to Program or Calibrate (1496); Failure to Read Input Signal (1581); Failure to Shut Off (2939); Application Program Freezes, Becomes Nonfunctional (4031)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 30jun2020.
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Event Description
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The customer reported when turning on the unit, there is no air flow.When trying to turn off the unit, it responds to touch when choosing shutdown, but the screen then freezes.The customer calibrated the touchscreen and it is working, but when the customer hits the shutdown button, the unit freezes and needs to unplug from ac (alternating current) to turn the unit off.The caller advised has cooling fan speed error, auxiliary alarm supply failed, 35 (volt) supply failed, alarm light-emitting diode (led) failed and backup alarm failed error in the significant event logs.The remote manufacture service technician advised if the customer has a spare power management (pm) printed circuit board (pcb) or motor controller (mc) pcb to swap out and isolate.The customer has requested part identification for pm pcb and mc pcb.The device did not have patient involvement at the time the issue was discovered, therefore, there was no patient or user harm reported.The customer confirmed the problem has been resolved by replacing the power management (pm) printed circuit board (pcb).
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Manufacturer Narrative
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G4: 15jun2020 b4: (b)(6) 2020 no parts were returned for failure investigation; therefore, the root cause at the component level could not be determined submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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