Device was received for evaluation.
Evaluation of the device determined that the reported issue was confirmed.
It was found that the lens guide (lg) cover ring was detached from the device.
The distal end bending section c body was determined to be detached and the ¿a-rubber¿ was found cracked.
The identified parts were replaced and device was repaired.
Once completed, the device was tested and passed all required testing and specifications.
Based on evaluation findings, the reported issue was confirmed.
The root cause of the issue was attributed to physical damage likely due to maintenance and or handling of the device.
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