Device was received for evaluation.Evaluation of the device determined that the reported issue was confirmed.It was found that the lens guide (lg) cover ring was detached from the device.The distal end bending section c body was determined to be detached and the ¿a-rubber¿ was found cracked.The identified parts were replaced and device was repaired.Once completed, the device was tested and passed all required testing and specifications.Based on evaluation findings, the reported issue was confirmed.The root cause of the issue was attributed to physical damage likely due to maintenance and or handling of the device.
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This supplemental report is being submitted to provide the review of the device history records (dhr).Please see updated sections: g4, g7, h2, h3, h6 and h10.The device history records (dhr) for this device were reviewed and all records indicated that the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.It was reported that the device was found to have a problem with the aspiration system.According to the reporter as described, there is a small ring that popped out where the cord of the device attaches.We are not able to determine a root cause for the reported failure, the device per dhr meets product standards.Potential cause of the reported failure was may be related to the adhesive strength.Root cause is currently under investigation.Per user¿s manual: before each case, prepare and inspect this endoscope as instructed below.Inspect other equipment to be used with this endoscope as instructed in their respective instruction manuals.Should any irregularity be observed after inspection, follow the instructions as described in chapter 5,¿troubleshooting¿.If this endoscope malfunctions, do not use it.Return it to olympus for repair as described in section 5.4, ¿returning the endoscope for repair¿.Warning using an endoscope that is not functioning properly may compromise patient or operator safety and may result in more severe equipment damage.This endoscope was not reprocessed before shipment.Before using this endoscope for the first time, reprocess it according to the instructions as described in the endoscope¿s companion ¿reprocessing manual¿ with your endoscope model listed on the cover.
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