Based on the co-ox quality checks, performance with aqc, repeatability of sample concentrations as well as the lack of any calibration drift or diagnostic errors during the time period of the escalated events, the co-oximetry optical subsystem responsible for the measurement of thb was stable and functioning as expected.The reported values appear to be valid.The customer has been advised that if a systemic thb difference between the rp500 and the lab hematology instrument exist, a customized set of correlation coefficients could be established and implemented on the rp500 thb in order to better align to the pre-existing laboratory hgb assay.The cause of this event is unknown.
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