(b)(4).No hardware low level failure alarm noted during testing.Hardware low level failure alarm was present in the pump trace download due to broken trace on keypad assembly.Toggled on, off and increased, decreased volume with the audio feature functioning properly.No audio, vibrate, absence of alarm anomalies noted during testing.Insulin pump passed the self test, sleep current measurement, active current measurement, rewind test, prime, seating test, basic occlusion test and force sensor test.Unable to perform the displacement test, occlusion test and delivery accuracy test due to missing retainer.The test p-cap and reservoir will not lock in place in the reservoir compartment due to missing retainer.Insulin pump also had a missing reservoir tube o ring, scratched case, and cracked case at corner of the belt clip rail and pillowing keypad overlay.Insulin pump uploaded properly using carelink.The insulin pump involved in this event is the 640g insulin infusion pump, which is not marketed in the united states.However, the device is similar to the paradigm real-time insulin infusion pump, which is marketed in the united states.
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Information received by medtronic indicated that they were hospitalized due to high blood glucose on june 04, 2020 and insulin pump had hardware low level failures alarm.Customer¿s blood glucose was 495 mg/dl.Customer was experienced symptoms like vomiting, dizziness, weakness and nausea.Customer was shortly taken to emergency and then to intensive care unit.Customer was performed self, displacement verification and high pressure test and it was passed.The insulin pump will be returned for analysis.
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