Product analysis was unable to confirm to reported events related to pump collapse, 'pump bulb staying flat' issue.The ams 700 momentary squeeze (ms) pump was visually inspected; no leaks were found.Contamination was found inside pump.The pump was not functionally tested due to contamination.Product analysis was unable to confirm the reported event.The product record review indicated reported events do not represent an unanticipated event.Review of the manufacturing documentation confirmed all required in-process and final inspections and testing were completed.Based on this investigation, the investigation conclusion code of 'cause not established' was chosen because the reported events could not be confirmed or substantiated through investigation.Based on the results of this investigation, no escalation is required.This conclusion is supported by the following objective evidence: product analysis summary product analysis was unable to confirm to reported events related to pump collapse, 'pump bulb staying flat' issue.The ams 700 momentary squeeze (ms) pump was visually inspected; no leaks were found.Contamination was found inside pump.The pump was not functionally tested due to contamination.Product analysis was unable to confirm the reported event.Dhr review / similar complaint review review of manufacturing documentation was performed to ensure that all required in-process and final inspections and testing were completed.Review of the manufacturing records for batch 1000193379 and it respective container 22945010, found no evidence that the device failed to meet applicable product specifications prior to shipment from boston scientific.Additionally, potential emerging trends are captured as part of the post market signal evaluation and escalation process.Risk review the ams 700 hazard analysis indicates that the as reported events of this complaint do not represent a new hazardous situation.Additionally, boston scientific does not have responsibility to provide training to medical professional as documented in the dfu/ifu, and the ams 700 is not a new product because it is not within the first six months of its release in any geography, and it is not a new design platform.No further review is required.
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