Investigation results: the scissors were not available for investigation, but pictures provided by the customer.According to the available information, there were no negative consequences for the patient.These scissors were manufactured according to the "quality standard scissors" valid at the time of production.Due to the constant monitoring of the compliance with our quality standards, as matters stand, a production or material defect can most likely be excluded.Therefore, the root cause of the error is most probably usage related.For further investigations, the product is required for examination.Based on the information available as well as a result of our investigation the root cause of the failure is most probably related to an insufficient usage.
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