Hitachi received a complaint regarding a c41v probe on 6/18/2020.The c41v is a convex array electronic scanning probe.This probe is designed for use as connected with hitachi ultrasound scanner.The noblus us system was used in association with the probe.The site also used a 18g - 20cm needle with a re-usable needle guide to conduct the procedure.The site physician assistant conducted the prostate biopsy procedure and then contacted hitachi to report a failed procedure; no prostate tissue was collected during the procedure.The procedure was conducted on (b)(6) 2020.The patient is doing well.A second biopsy procedure has been scheduled for the patient.Hitachi ultrasound application specialist and service engineer visited the site to conduct thorough evaluations of the noblus us system, c41v probe, needle guide, and 18g - 20cm needle.The needle guide and 18g - 20cm needle are not hitachi's products.The noblus us system and c41v probe passed hitachi's on site qa checks.Ultrasound application specialist tested the usage of the noblus, c41v probe, needle guide, and needle using water and phantom test.All four components passed the water and phantom test.The components operated as intended.Hitachi also asked for biopsy results from previous procedures.The site reported that previous biopsy was successful using these four components.
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