The device was not returned for analysis.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to the reported event.Additionally, a review of the complaint history did not indicate a lot-specific product issue.All available information was investigated and the reported difficult to insert, failure to advance the sgc and resistance with the anatomy (physical resistance/sticking) resulting in the misshapen tip (deformation due to compressive stress) appears to be related to patient conditions.There is no indication of a product issue with respect to manufacture, design or labeling.
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