The customer reported is reporting alarm light-emitting diode (led) failed.The device did not have patient involvement at the time the issue was discovered, therefore, there was no patient or user harm reported.The customer contacted remote manufacture service technician and is requesting part identification (id) for led failed diagnostic error.Provided part numbers for power management board and ui (user interface) cable.The remote manufacture service technician advised customer to first try the power switch overlay and recommended ordering and replacing the power switch overlay.
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G4: (b)(6) 2021.B4: (b)(6) 2021.The customer confirmed the issue was resolved by replacing the power switch overlay.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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