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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: ABBOTT DIAGNOSTICS SCARBOROUGH, INC. ID NOW COVID-19; MOLECULAR IVD FOR ID NOW COVID-19

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ABBOTT DIAGNOSTICS SCARBOROUGH, INC. ID NOW COVID-19; MOLECULAR IVD FOR ID NOW COVID-19 Back to Search Results
Catalog Number 190-000
Device Problems False Negative Result (1225); Incorrect, Inadequate or Imprecise Result or Readings (1535)
Patient Problems No Known Impact Or Consequence To Patient (2692); No Information (3190)
Event Date 06/18/2020
Event Type  malfunction  
Manufacturer Narrative
Testing was performed at abbott diagnostics (b)(4), inc.On retained kit lots: m120943 with internal positive quality control samples and negative quality control swabs.All test results were valid and performed as expected.Additionally, the manufacturing batch records and quality control release testing for kit part number 190-000 / lots m120943 and test base part number 190-430 / lots m120943 were reviewed.This lot met the required release specifications.A review of the complaints reported as false negative patient results (confirmed and unconfirmed, conflicting results) related to kit lot m120943 showed the complaint rate = (b)(4).The evidence available does not indicate that the product is performing outside label claims.Abbott diagnostics (b)(4), inc.Was unable to determine the exact root cause of the reported issue.The available evidence suggests that this device lot is performing within the statements made within package insert related to % test agreement with the expected results by sample concentration.
 
Event Description
A customer reported a false negative result on a direct nasopharyngeal swab (copan flocked swab) with the id now covid-19 test.The customer stated the sample was tested immediately after collection.Confirmation testing with bd max on an np sample (not otherwise specified) eluted in 1 ml bd utm generated positive covid-19 results.Confirmation sample collection and testing dates were not provided.Additional patient information, including symptoms, treatment, impact and outcome, were not provided.Attempts to collect additional information were not successful.Note: on 6 july 2020 fda provided the following letter to health care providers: https://www.Fda.Gov/medical-devices/letters-health-care-providers/false-positive-results-bd-sars-cov-2-reagents-bd-max-system-letter-clinical-laboratory-staff-and the id now covid-19 product insert indicates that negative results should be treated as presumptive and tested with an alternative fda authorized molecular assay, if necessary for clinical management, including infection control.Additionally, the pi states negative results do not preclude sars-cov-2 infection and should not be used as the sole basis for patient management decisions.Negative results must be combined with clinical observations, patient history, and epidemiological information.Additionally, the id now covid-19 product insert includes a limitation that false negative results may occur if a specimen is improperly collected, transported or handled.False negative results may also occur if amplification inhibitors are present in the specimen or if inadequate levels of viruses are present in the specimen.Due to the risk of a potential false negative result leading to no or delayed treatment, this event shall be considered reportable.
 
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Brand Name
ID NOW COVID-19
Type of Device
MOLECULAR IVD FOR ID NOW COVID-19
Manufacturer (Section D)
ABBOTT DIAGNOSTICS SCARBOROUGH, INC.
10 southgate road
scarborough, me
Manufacturer Contact
erin rowley
10 southgate road
scarborough, me 
7305858
MDR Report Key10318116
MDR Text Key255448899
Report Number1221359-2020-00164
Device Sequence Number1
Product Code QJR
UDI-Device Identifier10811877011269
UDI-Public011081187701126910M120943
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
EUA2000074
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type health professional
Reporter Occupation Other Health Care Professional
Type of Report Initial
Report Date 07/23/2020
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received07/23/2020
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Expiration Date11/29/2020
Device Catalogue Number190-000
Device Lot NumberM120943
Was Device Available for Evaluation? No
Is the Reporter a Health Professional? Yes
Was the Report Sent to FDA? No
Date Manufacturer Received06/23/2020
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Date Device Manufactured05/31/2020
Is the Device Single Use? Yes
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Initial
Patient Sequence Number1
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