Received non-capa shim (item # 42527900602 lot # 63368479) and verified item lot combinations and reviewed manufacturing dates as returned shims exhibits signs of repeated use and has both of components 1 and 2 disassembled / missing the missing components were not returned.See attached photos.The device history records for item # 42527900602, lot # 63368479, and & receiving inspection reports for item¿s # 42527950602, lot # 80675309, were reviewed for deviations and/ or anomalies with no deviations/ anomalies identified.Reported event is not related to a combination of products; therefore, a compatibility review is not applicable.A complaint history search was performed on non-capa lot # 63368479.Review of complaint history identified no/additional similar complaints for the reported item # 42527900602 and lot 63368479 combination.Complaints are monitored through monthly complaint review (reference (b)(4)) in order to identify potential adverse trends.Complaint is confirmed.Root cause cannot be determined.
|