Model Number GF-210RA |
Device Problem
Output Problem (3005)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 07/08/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The customer reported that the multigas unit is displaying an "external device" error message.No harm or injury was reported.The customer will be sending the failed unit in for an exchange.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.The following fields contain no information (ni), as attempts to obtain information were made, but not provided: concomitant medical products.
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Event Description
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The customer reported that the multigas unit is displaying an "external device" error message.
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Manufacturer Narrative
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Details of complaint: on (b)(6) 2020 customer stated gas unit did not gives "external device failure" on the host monitor.The failure is related to gas sensor.Investigation summary the root cause of reported issue was determined to be firmware related.An update is required to correct this issue.Capa (b)(4) has been initiated.
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Event Description
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The customer reported that the multigas unit is displaying an "external device" error message.
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Search Alerts/Recalls
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