Device was evaluated.
Evaluation determined that the reported issue was confirmed.
The issue was found to be due to a broken foot pedal receptacle.
In addition, minor scratches on the housing was observed.
The identified parts were replaced, device was repaired.
Software was upgraded.
Once completed, the device was tested and passed required testing and specifications.
Based on evaluation findings, the reported issue was confirmed.
The root cause of the issue was due to a broken foot pedal attributed to component mechanical failure.
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