Due to the automated mes system there are controls in the manufacturing process to ensure the product met specifications upon release.During visual inspection, the proximal shaft was noted to be cut and separated.The proximal shaft near the hub was seen to be kinked and bent.There was a syringe returned with the device which contained fibrous material.During functional inspection, a patency mandrel was inserted in the two cut pieces of catheter.Friction was noted in the proximal piece due to the kink, but no foreign material was noted.The fibrous material returned is the inner ptfe lining of the subject microcatheter.The investigation states that there were 14 coils previously placed, so it is probable that the inner lining was damaged at some point due to advancing of multiple coils, causing the lining to peel, preventing the 15th coil to advance.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported complaint was confirmed based on analysis.The device failed to meet specifications when received for complaint investigation based on the analyzed anomalies noted to the device.The as reported events can be confirmed based on the analysis findings.The reported event of foreign matter in device was not confirmed.The as reported and the as analyzed events will be assigned procedural factors as this complaint appears to be associated with a product that met design and manufacturing specifications and was used in accordance with the dfu, but performance was limited due to procedural factors during use.
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