Device Problem
Grounding Malfunction (1271)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The issue is being investigated by manufacturing site.It was observed during an external audit at getinge (b)(4), that servicing practices at getinge (b)(4) are not in compliance to applicable requirements due to identified gaps in quality management system.Specifically, unanticipated repair activities were not submitted as complaints and assessed for reporting as required per regulations and as a result this report was not submitted in a timely manner.Getinge (b)(4) has approved a comprehensive remediation plan and all unanticipated repair activities will be submitted as complaints.
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Event Description
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On 8th of august 2019 getinge became aware of an issue with the one of our surgical light ¿ hled.As it was stated, the light was not turning all leds and the cover is damaged.During inspection it was revealed that there was lack of grounding.There was no injury reported however we decided to report the issue based on the potential as lack of grounding is creating risk of electrical shock for operator of the device.
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Manufacturer Narrative
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Getinge became aware of an issue with the one of our surgical light ¿ hled.As it was stated, the light was not turning all leds and the cover is damaged.During inspection it was revealed that there was lack of grounding.There was no injury reported however we decided to report the issue based on the potential as lack of grounding is creating risk of electrical shock for operator of the device.It was established that when the event occurred, the surgical light did not meet its specification as a part was missing, and it contributed to event.None of the provided information indicate that upon the event occurrence the device was being used for patient treatment.During the investigation it was found that in the past the reported scenario has never lead to serious injury or worse, to death.Unfortunately, manufacturer did not receive enough information to conduct the technical investigation.It is not possible to determine the root cause nor provide the most probable root causes.In case of new relevant information, the case will be reconsidered.We believe that all remaining devices are performing correctly in the market.We also believe that if the preventive maintenance would have been followed the incident could have been avoided.Given the circumstances we shall continue to monitor for any further events of this nature and do not propose any further action at this time.
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Event Description
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Manufacturer reference number (b)(4).
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Event Description
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Manufacturer reference number (b)(4).
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Manufacturer Narrative
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Further to the conclusion which was submitted with 1st follow up report (manufacturer's reference number (b)(4)), 2nd follow up report is submitted to complement the investigation.Further evaluation was performed concluding the lack of earth connections observed for this installed hled configuration is clearly a noncompliance with recommendations and warnings mentioned in our installation manuals.The installation was not carried out by getinge.The customer was communicated with, regarding the fact the installation is what caused the issue.During the investigation it was confirmed the issue of not turning all leds on and the problem with lack of grounding were not related to each other.Therefore, taking under consideration all obtained data, the issue related to not working leds is not considered as risk related.We believe that all remaining devices are performing correctly in the market.Given the circumstances we shall continue to monitor for any further events of this nature and do not propose any further action at this time.
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Search Alerts/Recalls
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