The device is not returned.As such, an actual device evaluation is not performed.An evaluation is done based on historical records and communication.This supplemental report is being submitted to provide this information.Please see the updates in sections: g4, g7, h2, h3, h6, and h10.The device history record review was not possible as the lot number of the device is unknown.The manufacturing date is also not available as the lot number of the device is not known.The customer reported that the device connecting tube had broken tabs.The device is not available for evaluation.The customer ordered the part and replaced it themselves.Customer did not have any additional information for the event, other than the reported information.The cause of the event cannot be conclusively determined.The issue could have taken place at the time the scopes were reprocessed and the connecting tube connecter was about to be broken, which led to disconnection due to fluid/air pressure at reprocessing.The breakage of the connecting tube may have occurred by impact added to the connector and/or deterioration by age.
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