The customer reported proximal line disconnect when setting up for use.The customer was unable to duplicate the issue with the test lung.The customer advised there were no significant errors in the logs.The remote service technician advised the customer to perform a full performance verification test (pvt) to help diagnose the issue.The device did not have patient involvement at the time the issue was discovered, therefore, there was no patient or user harm reported.
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G4:04feb2021.B4:05feb2021.The customer confirmed the flow sensor was replaced and unit was checked out and returned to service.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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