Model Number OER-PRO |
Device Problem
Loose or Intermittent Connection (1371)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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Further investigation from the field service engineer identified the connector was not broken but loose.The unit was repaired (resealed) in the field and verified according to oem instructions.
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Event Description
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It was reported the gray connector of the reprocessor was broken.
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Manufacturer Narrative
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This report is being supplemented to provide corrected data regarding the reported event.After further review it was determined the representative identified the loose connection on (b)(6) 2020.Therefore, the aware date of this event is (b)(6) 2020 and not (b)(6)2020 as previously reported.
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Manufacturer Narrative
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The investigation has been completed.A device history record (dhr) was performed and found no non-conformances that would cause the reported malfunction.All records indicate that the device was manufactured in accordance with all applicable procedures.Instructions for use (ifu) states: ¿do not use the equipment if any connector seems to be damaged or defective.Using the equipment when an irregularity has been detected may interfere with reprocessing.Furthermore, fluid leakage may damage peripheral device or facilities near the equipment.¿ the cause of the event cannot be conclusively determined.Possible causes include: an impact that was caused to the unit causing it to become loose or to come apart.
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Search Alerts/Recalls
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