It was reported that the camera head was plugged into the camera control unit and the image on the monitor keeps flickering.The incident occurred before the procedure; no delay, backup device available.No complications were reported.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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H10, d4, h2, h3, h6: the reported device, intended for use in treatment, was not returned to the designated complaint unit for independent evaluation, thus visual inspection and functional testing could not be performed.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.¿a complaint history review concluded this was a repeat issue.A customer provided image confirms the product information, but does not provide functional information.A relationship, if any, between the subject device and the reported event could not be determined.Please refer to the instructions for use for recommendations on proper use of the device and potential troubleshooting methods to prevent future reoccurrence of the reported event.If the product associated with this event is returned at a future date, this evaluation will be reopened for investigation.
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