This follow-up report is being submitted to relay additional information.Inspection the product number and lot number of the devices were confirmed to match the complaint file.Visual investigation of the closure tops revealed that the threads are stripped.The complaint is confirmed.Dhr review the dhr was reviewed.There are no indications of manufacturing issues which would have contributed to this event and the device was likely conforming when it left zimmer biomet¿s control.Complaint history: see (b)(4) for a review of the complaint history for this issue.Potential root cause as this failure is regularly occurring with known causes and impacts, a more thorough investigation has been documented and can be found in (b)(4).This evaluation provides a full analysis of potential causes based on testing performed by the engineering department, a review of the ifu and stg, as well as an analysis of the failure rates, severities and overall risk evaluations for a time period greater than the standard 12 month evaluation based on rmf-sp0028-0059.As this etm is being referenced, the failure that has occurred in this event does not exceed the severity identified and is associated with the failure being assessed in the etm.Per the etm, the cross threading/stripping can often occur due to misalignment of the screw head on the extender sleeve.A follow-up report will be submitted if new information is received that changes the information provided in this report.
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