|
Model Number V60 |
Device Problem
Defective Alarm (1014)
|
Patient Problem
No Known Impact Or Consequence To Patient (2692)
|
Event Type
malfunction
|
Manufacturer Narrative
|
Date of event: (b)(6) 2020.Date of report: 18aug2020.
|
|
Event Description
|
The customer reported to philips that the unit has an alarm led failure.The device was not being used on a patient at the time of the event.A philips service technician checked the error log and confirmed the occurrence of the error an error indicating alarm led failure.
|
|
Manufacturer Narrative
|
G4: 08sep2020.B4: 09sep2020.A philips service technician checked the error log and confirmed the occurrence of the alarm led failure.The reported issue was unable to be confirmed by operational check, however the error associated with the alarm led failure was confirmed in the error log.The philips service technician replaced the power switch overlay to resolve the reported led issue and the device returned to functionality.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|
|
Manufacturer Narrative
|
G4:16dec2020.B4:17dec2020.The power switch overlay was returned to the manufacturer for evaluation.Visual inspection of the power switch overlay revealed no evidence of damage or contamination.A failure investigation (fi) technician installed power switch overlay into a fi ventilator to verify the reported problem and test the functionality.The alarm (red) led detached from the trace not making contact on the power switch overlay created the alarm led failed error code.The reported complaint was confirmed.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|
|
Search Alerts/Recalls
|
|
|