The device was not returned to olympus for evaluation.The user¿s complaint was not confirmed.A technician called to troubleshoot the issue with the user.The user advised that the device is connected to a (b)(6) tv.The user has tried a known working maj-1430 video scope cable and another endoscope with the same image issue.The user was instructed to obtain a video or y/c cable and connect it from the cv-180 to the tv to see if the issue is with the cable.The cable was replaced, and the issue remained.No findings available.The cause could not be established.The device will be returned for evaluation.No further information was reported.A supplemental will be submitted if new information becomes available or the device is returned.
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