It was reported that 51 bd saf-t-intima¿ safety system with y adapter 24 ga 0.
75 in had incorrect label content.
The following information was provided by the initial reporter: "it was reported that: iv's were coming up expired when item is scanned however the packaging shows that it does not expire until 2024-01-31.
Barcode: (b)(4).
Per customer response: i currently have 51 in my possession without taking stock from the floor.
These 51 all have the same lot and scan expired.
How many samples would you need? event description per attached email states:the quality team looked into it.
There is an error in the barcode.
The barcode showed the expiration of 2020 instead of 2024; it is important to mention that the due date printed on the unit label is the correct as well as the due date printed on shipper and dispenser labels.
The quality team will complete a thorough investigation.
Questions/inquiries: complaint rationale: based on the information provided, our conclusion is that the device cited meets our criteria of a complaint.
Appendix 1: complaint determination tree:(b)(4).
Customer is requesting replacement and credit.
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