(b)(4).(udi): n/a.Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.Multiple mdr reports were filed for this event, please see associated reports: 0001825034 -2020-03345.Will be returned.
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This follow-up report is being submitted to relay additional information.The following sections were updated/corrected updated: b4, b5, g4, g7, h2, h3, h4, h6, h10 the event is confirmed with product received.Visual examination of the returned product/provided pictures identified the drill bit has broken off on both ends of the guide.Dhr was reviewed and no discrepancies relevant to the reported event were found.The root cause of the reported issue is attributed to design deficiency.A corrective action was initiated as a result of the investigation of this event.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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