Patient reports a "no disposable" error on his pump, switched to backup pump and got the same alarm.The chance of both pumps malfunctioning at the same time small so this may be a cassette issue.Suggested he try mixing a new cassette.Patient attempted to stop and re-align cassette again which resolved alarm.Patient was able to resume infusion at time of call.Pump serials (b)(4) and (b)(4).Patient did not have cassette product information.No other information.Did the reported product fault occur while in use with a patient? yes; did the product issue cause or contribute to patient or clinical injury? no; is the actual device is available to be returned for investigation? yes; did we replace device? no, not needed; did the patient have a backup device they were able to switch to? yes; if yes, was the patient able to successfully continue their infusion? yes.Reported to (b)(6) by pt/caregiver.
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