G4: 09oct2020 b4: (b)(6) 2020 multiple good faith efforts were made to obtain information regarding device evaluation, repair, and operational status with no response from the reporter and therefore cannot be determined.A review of case found no parts were ordered and the onsite service was cancelled and the case was closed.A supplemental report will be submitted if new information is received.1.Monday, (b)(6), 2020 9:08 am emailed (b)(6); 2.Wednesday, (b)(6), 2020 8:34 am emailed (b)(6); 3.Friday, (b)(6), 20201:49pm emailed (b)(6) submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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