This supplemental report is being submitted to provide the review of the device history records (dhr).Device evaluation on the device confirmed the user request.The root cause of the shaft being bent is most likely due to excessive force by the user.The image was also found to be blurry, most likely due to low transmitting light carrier fibers.The device history records for this device were reviewed and all records indicated that the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.As stated in the instructions for use as a preventive measure: undue stress on the endoscope shaft may cause bending or breaking.If the distal shaft is bent due to the rigors of a difficult procedure, do not attempt to straighten it; damage can result.Olympus will continue to monitor complaints for this device.
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