This supplemental report is being submitted to provide review of the device history records (dhr), device unique identifier (udi) number and investigation conclusion.The device history records for this device were reviewed and all records indicated that the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.The root cause of the reported issue was not identified.Device was not returned for evaluation.Based on reported information of bending section/angulation abnormality, it was presumed that outer stress may have been added to bending section, the stress may have caused (charge coupled device)ccd cable to kinked/broken which led to the reported phenomenon.As stated on the ifu (instruction for use) and as a preventive measure, the user manual states: do not twist or bend the bending section with your hands.Equipment damage may result.Do not squeeze the bending section forcefully.The covering of the bending section may stretch or break and cause water leaks.Do not attempt to bend the endoscope¿s insertion section with excessive force.Otherwise, the insertion section may be damaged.Olympus will continue to monitor complaints for this device.
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