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Model Number V60 |
Device Problems
Incorrect, Inadequate or Imprecise Result or Readings (1535); Noise, Audible (3273)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 01sep2020.
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Event Description
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The customer reported that the unit was failing the oxygen flow accuracy test.A thumping sound was reported.The manufacturer's field service engineer (fse) performed remote troubleshooting.The fse advised the customer to verify their test set up and reboot the unit.The customer reported that the blower was good.The customer reported a thumping sound from the unit.A replacement flow sensor assembly was ordered.There was no patient involvement.
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Manufacturer Narrative
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G4: 05jan2021.B4: 06jan2021.The issue was found during preventative maintenance (pm).The customer replaced the flow sensor assembly.The device was then reported to have been repaired.No other anomalies were reported or observed.The complaint investigation has come a reasonable conclusion that the event is no longer reportable.The event is no longer reportable due to the customer having confirmed that the oxygen flow accuracy test failure and thumping sound were identified during a performance verification test (pvt) conducted during preventative maintenance (pm).There was no delay to patient therapy, and therefore the malfunction does not have the potential to result in a death or serious injury.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4:05jan2021 b4:(b)(6)2021 the complaint investigation has come a reasonable conclusion that the event is no longer reportable.The event is no longer reportable due to the customer having confirmed that the oxygen flow accuracy test failure and thumping sound were identified during a performance verification test (pvt) conducted during preventative maintenance (pm).There was no delay to patient therapy, and therefore the malfunction does not have the potential to result in a death or serious injury.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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