This supplemental report was submitted to provide additional information to mdr# 8010047-2020-06109.The original equipment manufacturer (oem), performed a device history record review and no abnormalities were noted.No device was returned to the oem, however, an investigation was completed by the oem and determined that there is no manufacturing, material or processing related cause for this failure mode.Since this product has been thoroughly inspected by ovnc and logitec for the appearance of the individual packaging box, it is judged that the individual packaging box was not damaged at the time of shipment and there was no problem.It is presumed that some kind of load was applied to the individual packaging box after shipment and the reported event, but the occurrence status could not be identified.Olympus will continue to monitor the field performance of this device.
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