The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.Follow-up # 1 date of submission 04/06/2015 ¿ device evaluation: the pump has been returned and evaluated by product analysis on (b)(6) 2015 with the following findings: a review of the pump¿s black box history showed that a loss of prime warning due to low (non-zero) force was recorded.During testing, the pump performed the rewind, load, and prime steps with no alarms occurring.The pump was exercised for 24 hours on a 1 unit per hour basal rate with no alarms occurring.The force sensor calibration reading was found to be within the required specifications.The pump case was removed and no defects were found to the force sensor pins or solder connections.There was no evidence of cracked force sensor traces observed.Unrelated to the complaint, evaluation revealed that the display screen was dim and discolored.Also unrelated to the complaint, evaluation revealed that the battery compartment was cracked at the threads along the side.The complaint that the pump was emitting loss of prime warnings was observed in the pump history but was not able to be duplicated during investigation.This report is made under the requirements of the medical device reporting regulations and does not constitute an admission on the part of animas of any deficiency in the performance of the device.
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On (b)(6) 2015, the reporter contacted animas, alleging a prime (loss of prime) issue.It was reported that the pump was emitting multiple loss of prime warnings.It was noted that the loss of prime occurred with at least three cartridges from two separate boxes within a 30 day period.This complaint is being reported because the reported issue was not resolved with troubleshooting.There was no indication that the product caused or contributed to an adverse event.
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