It was reported that the surgeon forcefully inserted the scope/cannula via slotted cannula as a guide.
There was a slight internal crack of distal scope lens.
Likely, due to the amount of pressure the slotted cannula placed on the scope lens.
The malfunction was solved with a delay shorter than 30 minutes with no patient harm using a back up device.
All available information has been disclosed.
If additional information should become available, a supplemental report will be submitted accordingly.
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The device, which was used in a procedure, was not returned for evaluation.
Visual inspection and functional testing could not be performed.
A relationship, if any, between the device and the reported incident could not be confirmed.
A review of the manufacturing records found that there was no evidence that the product didn¿t meet specifications at the time of manufacture.
A complaint history review found no related failures.
The risk management files contain the reported failure mode.
No update required.
The instructions for use (ifu) contains recommendations and precautionary statements for proper use of product.
Factors that are known to contribute to the alleged fault/failure may include mishandling during shipping, use or reuse of the device, contact with another source, or wear and tear over time.
If the product is returned in the future the complaint can be reopened and evaluated.
No further investigation is required.
H11.
Corrected information in b5.
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It was reported that the surgeon forcefully inserted the scope/cannula via slotted cannula as a guide.
There was a slight internal crack of distal scope lens.
Likely, due to the amount of pressure the slotted cannula placed on the scope lens.
The malfunction was solved with a delay shorter than 30 minutes with no patient harm using a back up device and no fragments remain in joints.
All available information has been disclosed.
If additional information should become available, a supplemental report will be submitted accordingly.
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