The complaint sample was returned to viant for evaluation.Examination of the returned complaint sample confirms the reported event.The ratcheting teeth are worn and the ratchet weld has broken.Other observations: the 2 large pins that lock the chain into and under the oci body are deformed.The strike plate has been heavily impacted on all sides with obvious material deformation.The device finish is scratched, dinged and tarnished throughout the body.The latch plate mechanics are difficult to pull up and down.It can be seen there are numerous gouging and impaction marks on the blue knob as well as the sides of the handle.Neither the knob nor sides of the handle are intended for impaction.It should be noted the device instructions for use maintenance , inspection and testing states that the device should be visually inspected before use for damage and wear.If worn or damaged, the instrument is to be discarded.Reusable instruments have a limited lifespan.End of life is determined by wear and damage due to use.The device history records (dhr) were reviewed and no discrepancies were identified.This device had experienced approximately 4 years of use.It is unknown as to how many surgical procedures (cycles) this complaint sample had gone through throughout its life in the field.The viant risk management files were reviewed and the failure mode was identified and mitigated to the lowest possible level.In conclusion, the reported event is confirmed as the ratcheting teeth are worn and the ratchet weld has broken.Due to the damage to the instrument caused by unintended use, the age of the instrument, and the apparent wear damage, the root cause is attributed to wear and misuse.No further investigation with regard to this complaint is required.Viant will continue to monitor for trends.Complaint information provided by distributor, (b)(4).
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