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Model Number 242633 |
Device Problem
Display or Visual Feedback Problem (1184)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/27/2020 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.
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Event Description
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It was reported that during quality inspection of the endoscope device, it was observed that it was cloudy.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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Manufacturer Narrative
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Product complaint # (b)(4).This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: investigation summary = > the device was received and evaluated at the service center.The reported complaint that the scope was cloudy, was confirmed.The following defects were found with the device upon evaluation : -outer tube damaged, distal tip damaged -optical system, optical components negative compact objective loose broken lenses in optical system - less than 50% of lenses defective.The device was diagnosed and the failures were resolved using spare parts.The device was tested and found to be working according to specifications.User mishandling or a probable fall are the most probable root causes of the physical damage to the various parts.The damaged components would have caused the device to not function as intended by the customer.A manufacturing record evaluation was performed for the finished device [serial number : (b)(6).And no non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi:(b)(4).
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Search Alerts/Recalls
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