The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.This report is made under the requirements of the medical device reporting regulations and does not constitute an admission on the part of animas of any deficiency in the performance of the device.Follow-up #1: date of submission 4/24/15 device evaluation: the device has been returned and evaluated by product analysis on 04/15/2015 with the following findings: unexplained power on resets observed in the black box.Battery compartment is cracked on the side from threads to cover.Returned battery cap has stripped threads and is unable to fully attach to the pump; por¿s duplicated with returned battery cap.New test battery cap is able to carefully attach to the pump and was used to complete a 24hr duration test; no power interruptions were duplicated during this time.Returned cartridge cap used to complete testing.The pump cover was removed; no evidence of internal moisture or damage to the power circuit was found.Unrelated to the complaint, the audio bolus button cover is torn; the button is fully responding to user presses.This report is made under the requirements of the medical device reporting regulations and does not constitute an admission on the part of animas of any deficiency in the performance of the device.
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On (b)(6) 2015, the reporter contacted animas, alleging a power (damage) issue.The battery compartment is cracked and the pump has intermittent power.This complaint is being reported because the reported issue was not resolved with troubleshooting.There was no indication that the product caused or contributed to an adverse event.
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