Zimmer biomet complaint (b)(4).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.Concomitant medical products: unknown screws, part# ni, lot# ni.Distributor on behalf of hospital.
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This follow-up report is being submitted to relay additional information.The following sections were updated: b4, b5, d9, g3, g6, h2, h3, h6, h10.The 74-0004 devices were returned for investigation.One x-plate and one box plate were returned, along with nine unknown screws.One of the screws was still locked inside the box plate and the other eight had been removed.The plates were discolored in a way that indicated they had been implanted.The screws had minor damage on the threads, consistent with what is typically observed on a screw that has been inserted into bone and locked into a plate.The 74-0004 assembly includes two box plates and one x plate along with metal bands and locking mechanisms, however, one box plate is missing.The one box plate and x plate that were returned did not appear to be broken as described in the complaint notification.It is possible that the box plate that was not returned is the alleged broken plate.Lot identification is necessary for review of device history records, lot identification was not provided for item 74-0004.A definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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