There were multiple lot numbers reported to be involved.The information for each lot number is as follows: medical device lot #: 8305758, medical device expiration date: 2021-10-31, device manufacture date: 2018-11-26, medical device lot #: 8121546, medical device expiration date: 2021-04-30, device manufacture date: 2018-07-11, medical device lot #: 8243762, medical device expiration date: 2021-07-31, device manufacture date: 2018-09-26.
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H.6.Investigation: a device history record review was performed for provided lot numbers 8305758, 8243762, and 8121546.The review did not reveal any detected quality issues during the production process that could have contributed to this reported incident.To aid in the investigation of this issue, one picture sample was returned for evaluation by our quality engineer team.Through examination of the picture, excess silicone was observed.It has been determined that this incident resulted from an error in the amount of silicone dispersed within the manufacturing process.A change was initiated to place a silicone sensor within the dispenser machinery to prevent this type of issue from recurring.
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