Model Number ROSA ONE |
Device Problem
Image Display Error/Artifact (1304)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Information (3190)
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Event Date 09/14/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Udi#: (b)(4).The device has not been evaluated yet for investigation purpose.Once the evaluation is performed, a follow-up medwatch report will be submitted.
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Event Description
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The surgeon brought up several issues with the new planning software on her laptop.On the robot, during the case we were attempting to look at the mr image for confirmation.When attempting to look at the mr, it was completely blank.The exam manager would say that the mr was selected on both the 3d and as one of the images, but the 3d rendering would never show up, and if you scrolled to the mr between the scans it would be blank.This image would show up on the planning station, but when transferred over, the mr would be blank yet still recognized on the robot.
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Manufacturer Narrative
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A full analysis of the patient folder has been performed.This analysis concluded that the reported display issue of the mri renamed 't1wgad' is due to a known software anomaly related to the contrast management of the mri.It affects the 3d view and the 2d view.Corrected data: - b4 date of this report.- g4 date received by manufacturer.- h2 if follow-up, what type.- h3 device evaluated by manufacturer.- h6 event problem and evaluation codes.- h10 additional narratives/data.
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Event Description
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The surgeon brought up several issues with the new planning software on her laptop.On the robot, during the case we were attempting to look at the mr image for confirmation.When attempting to look at the mr, it was completely blank.The exam manager would say that the mr was selected on both the 3d and as one of the images, but the 3d rendering would never show up, and if you scrolled to the mr between the scans it would be blank.This image would show up on the planning station, but when transferred over, the mr would be blank yet still recognized on the robot.
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Search Alerts/Recalls
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