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Model Number V60 |
Device Problems
Failure to Shut Off (2939); Application Program Freezes, Becomes Nonfunctional (4031)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020, (b)(6) 2020.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Event Description
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It was reported to philips that the device's touchscreen froze and was unable to shut-down.The device was reported as being in use at the time of the event on a patient.The initial reporter confirmed that there was no adverse patient impact.
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Manufacturer Narrative
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G4:10dec2020 b4:(b)(6) 2020 the customer had a standby ventilator which was immediately connected to patient and there was no delay in therapy.Philips field service engineer (fse) was dispatched to the customer site.The fse replaced the user-interface assembly and the central processing unit printed circuit board assembly (cpu pcba) the device passed testing however the issue continued.The next step to resolve the reported issue was to implement fco86600050a.The fco86600050a- power management printed circuit board assembly (pm pcba) was implemented to resolve the issue and bring the device back to functionality.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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