Model Number ORCHESTRA PLUS |
Device Problem
Inaccurate Information (4051)
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Patient Problem
No Patient Involvement (2645)
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Event Date 08/28/2020 |
Event Type
malfunction
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Event Description
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Reportedly, during a smartview programmer software upgrade, it was observed that the serial number displayed on the programmer screen was different from the serial number displayed on the labeling.Preliminary analysis results showed that the reported issue resulted from a wrong manipulation during a previous repair.
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Manufacturer Narrative
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H3: preliminary analysis results had shown that the reported issue resulted from a wrong manipulation during a previous repair.The programmer was returned to microport crm to correct this issue; no expertise of the returned device was deemed necessary.Please refer to the analysis report.
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Event Description
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Reportedly, during a smartview programmer software upgrade, it was observed that the serial number displayed on the programmer screen was different from the serial number displayed on the labeling.Preliminary analysis results showed that the reported issue resulted from a wrong manipulation during a previous repair.
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Search Alerts/Recalls
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